Refund Guarantee
14-day money-back guarantee
Full refund, no questions asked
Processed within 5-10 business days
1. Eligibility
You are eligible for a full refund if:
- Your refund request is made within 14 days of the original purchase date
- You purchased the product directly through yune.stream
We want you to be satisfied with your purchase. If a product doesn't meet your expectations, we'll refund you.
2. How to Request a Refund
To request a refund:
- Email support.yuneify@yune.stream with your order confirmation or license key
- Include the email address used for the purchase
- We'll process your refund and confirm via email
3. What Happens After a Refund
- License Revocation: Your license key will be deactivated
- Refund Processing: The refund is returned to your original payment method within 5-10 business days
- Software Access: You should uninstall the refunded product. The software will stop functioning once the license is revoked
4. Bundle Refunds
If you purchased a bundle:
- Full Bundle Refund: You can return the entire bundle for a full refund within 14 days
- Partial Refunds: We do not offer partial refunds on bundles. If you want to keep some products, you can repurchase them individually after the bundle refund
5. Exceptions
Refunds may be declined if:
- The request is made more than 14 days after purchase
- There is evidence of fraud or abuse of the refund policy
- The product was obtained through unauthorized means
6. Free Products
Yuneify Core is free and does not require a refund. You can simply uninstall it at any time.
7. Contact
For refund requests or questions:
Email: support.yuneify@yune.stream
Response Time: Within 1-2 business days