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Refund Policy

14-day money-back guarantee on all Yuneify purchases.

Last updated: February 21, 2026

Refund Guarantee

14-day money-back guarantee
Full refund, no questions asked
Processed within 5-10 business days

1. Eligibility

You are eligible for a full refund if:

  • Your refund request is made within 14 days of the original purchase date
  • You purchased the product directly through yune.stream

We want you to be satisfied with your purchase. If a product doesn't meet your expectations, we'll refund you.

2. How to Request a Refund

To request a refund:

  1. Email support.yuneify@yune.stream with your order confirmation or license key
  2. Include the email address used for the purchase
  3. We'll process your refund and confirm via email

3. What Happens After a Refund

  • License Revocation: Your license key will be deactivated
  • Refund Processing: The refund is returned to your original payment method within 5-10 business days
  • Software Access: You should uninstall the refunded product. The software will stop functioning once the license is revoked

4. Bundle Refunds

If you purchased a bundle:

  • Full Bundle Refund: You can return the entire bundle for a full refund within 14 days
  • Partial Refunds: We do not offer partial refunds on bundles. If you want to keep some products, you can repurchase them individually after the bundle refund

5. Exceptions

Refunds may be declined if:

  • The request is made more than 14 days after purchase
  • There is evidence of fraud or abuse of the refund policy
  • The product was obtained through unauthorized means

6. Free Products

Yuneify Core is free and does not require a refund. You can simply uninstall it at any time.

7. Contact

For refund requests or questions:

Email: support.yuneify@yune.stream

Response Time: Within 1-2 business days